Silverback Consulting FAQs

Curious about what Silverback Consulting can do for your business?

Our Silverback Consulting FAQs section answers common questions about our services, including cybersecurity solutions, compliance assistance, and more.

Learn how we help businesses stay secure and compliant.

Will Silverback Consulting repair my broken hardware?

Silverback Consulting is a Business Consulting and Managed Security Service Provider. Although we regularly perform software troubleshooting, we are not a computer repair business. When workstations suffer hardware issues, we diagnose the issue and then work with 3rd parties (such as Dell Technical Support) to find a resolution.

How old of computers will Silverback Consulting support?

We support workstations and servers that are less than 5 years old. Anything over 5 years will require special assessment.

What other services does Silverback Consulting provide?

Our portfolio has a number of products and services in addition to VIP I.T. support. This includes cloud backups for servers, workstations, Microsoft 365, VPN configuration, Rogue Device Detection, Remote UPS Monitoring, as well as compliance for PCI, HIPAA, and CMMC 2.0 Levels 1-2.

About Us

Contact Info