Effective Date: 10/8/24
At Silverback Consulting, your privacy is a priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you engage with our Managed Security Service Provider (MSSP) solutions and related services. By using our website, services, or interacting with us, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Identifiable Information (PII): This includes your name, email address, phone number, business address, job title, and other details provided when you communicate with us or request our services.
- Non-Personal Information: This includes usage data, IP addresses, browser types, and other analytics obtained when you visit our website.
- Service-Related Data: Information related to the cybersecurity and managed services we provide, such as network logs, security reports, and monitoring data from your systems.
2. How We Use Your Information
Silverback Consulting uses your information for the following purposes:
- To provide, operate, and maintain our MSSP services.
- To improve our offerings and enhance your security posture.
- To communicate with you, including sending important service updates, reports, and marketing materials.
- To comply with legal obligations and industry standards related to cybersecurity.
3. Sharing of Your Information
We do not sell or rent your personal information. However, we may share your data with:
- Service Providers: Trusted third-party vendors that help us deliver our MSSP services, such as data storage providers or analytics tools.
- Legal Requirements: Government agencies, law enforcement, or other third parties if we are required to do so by law or in the context of legal proceedings.
- Business Transfers: If Silverback Consulting is involved in a merger, acquisition, or asset sale, your information may be transferred to the new entity.
4. Data Security
We implement strong technical, administrative, and physical safeguards to protect your personal data from unauthorized access, disclosure, or destruction. This includes encryption, access controls, and regular audits of our security practices.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your data:
- Access: The right to request a copy of the data we hold about you.
- Correction: The right to correct inaccurate or incomplete information.
- Deletion: The right to request the deletion of your personal data under certain conditions.
- Objection: The right to object to our processing of your data, particularly for marketing purposes.
If you wish to exercise these rights, please contact us at [email protected].
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website, analyze traffic, and understand user behavior. You can manage cookie settings in your browser, though disabling cookies may affect your experience with our website.
7. Changes to This Privacy Policy
Silverback Consulting reserves the right to modify this Privacy Policy at any time. Changes will be posted on this page, and the effective date will be updated. We encourage you to review the policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Silverback Consulting
Email: [email protected]
Phone: (719) 452-2205
Website: https://silverbackconsulting.us