Effective Date: 01.01.25
At Silverback Consulting, your privacy and data security are top priorities. As a trusted Managed Security Service Provider (MSSP), we are committed to protecting the information you share with us. This Privacy Policy explains what data we collect, how we use it, and the steps we take to safeguard it.
Information We Collect
We may collect the following types of information:
- Personal Information: When you contact us, request a consultation, or engage our services, we may collect your name, email address, phone number, company name, and other relevant details.
- Technical Data: Our website may collect anonymized data such as IP addresses, browser types, operating systems, referring URLs, and usage patterns via cookies or similar technologies.
- Communications: If you reach out to us via email or contact forms, we may retain those communications to better serve you and improve our services.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide support
- Deliver our cybersecurity services
- Improve our website and user experience
- Send relevant updates or service-related communication (with your permission)
- Meet legal, regulatory, or compliance obligations
We do not sell, rent, or trade your personal data to third parties.
Cookies and Tracking Technologies
Our website may use cookies or similar tools to analyze site usage, improve content, and enhance performance. You can adjust your browser settings to manage or disable cookies at any time.
Third-Party Services
We may use third-party providers for analytics, email marketing, and hosting. These providers are carefully selected and are obligated to protect your data in accordance with privacy laws and best practices.
Data Security
As a cybersecurity firm, we take your data protection seriously. We implement robust administrative, technical, and physical security measures to safeguard your information from unauthorized access, alteration, disclosure, or destruction.
Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your data
- Request deletion of your information
- Opt out of certain communications
To exercise these rights, contact us at support@silverbackconsulting.us.
Links to Other Sites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
Children’s Privacy
Our services are not intended for children, and we do not knowingly collect personal information from minors.
Policy Updates
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of the page. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us at:
Silverback Consulting
Email: support@silverbackconsulting.us
Website: https://silverbackconsulting.us