BBB Accredited Business
At Silverback Consulting, we are committed to upholding the highest standards of integrity and trust in all our business practices. As a BBB Accredited Business, we adhere to the following principles:
1. Build Trust
Silverback Consulting establishes and maintains a positive track record in the marketplace through consistent, reliable service delivery.
2. Advertise Honestly
Silverback Consulting adheres to established standards of advertising and marketing, ensuring all communications are truthful and transparent.
3. Tell the Truth
Silverback Consulting honestly represents our services and solutions, including clear and adequate disclosures of all material terms and conditions.
4. Be Transparent
Silverback Consulting openly identifies the nature, location, and ownership of the business, and clearly discloses all policies, guarantees, and procedures that impact client decisions.
5. Honor Promises
Silverback Consulting abides by all written agreements and verbal commitments, maintaining consistency between what we promise and what we deliver.
6. Be Responsive
Silverback Consulting addresses client concerns quickly, professionally, and in good faith, prioritizing communication and satisfaction.
7. Safeguard Privacy
Silverback Consulting protects any data collected against mishandling and fraud, collects personal information only as needed, and respects client preferences regarding data usage.
8. Embody Integrity
Silverback Consulting approaches all business dealings, client relationships, and commitments with unwavering integrity and ethical conduct.